unsafe packaging. seriously damaged, seller is not responsible
サプライヤーからの回答:
When you told us that the goods had damaged parts, we immediately responded that we could provide you with free replacement parts, but you asked us to send it to you with free freight.
Because we shipped them to you through your agent and your agent checked that the goods were intact when he received them. Now you are saying that our goods are not well packaged, not delivered on time, and our service is not good. We are really heartbroken by your evaluation.
If you are not satisfied with the result, you can apply for arbitration from Alibaba. There is no need to talk nonsense and confuse the public here.
28 Jun 2024